Shipping policy

Last Updated: May 2025

This Shipping Policy applies to all orders placed on milarosabella.com across all our active markets: United States, Canada, United Kingdom, and Australia. By placing an order you agree to the terms below.

Where We Ship From

All orders are fulfilled and dispatched from our warehouse at 234 Industrial Park Rd Suite 2, Abbeville, South Carolina 29620, United States. Regardless of your delivery country, all shipments originate from the US.

Order Cut-Off Time

Our daily order cut-off time is 12:00 PM Eastern Time (ET, GMT-5), Monday to Friday. Orders placed before this time are processed the same business day. Orders placed after the cut-off, or on weekends and public holidays, will be processed on the next business day.

Currency

All prices on milarosabella.com are displayed and charged in US Dollars (USD $) across all markets. The price you see at checkout is the price you pay β€” no currency conversion surprises.

Shipping Destinations

We currently ship to the following countries:

  • –United States (US)
  • –Canada (CA)
  • –United Kingdom (UK)
  • –Australia (AU)

Shipping Restrictions

We are currently unable to ship to the following:

  • –PO Boxes and military addresses (APO/FPO/DPO)
  • –Freight forwarding addresses
  • –Any country not listed in our shipping destinations above

If your address falls into one of these categories, please contact us at support@milarosabella.com before placing your order.

Shipping Rates

Market Standard Shipping Express Shipping
United States $2.95 USDFree on orders $100.00 USD+ $4.95 USD
Canada $2.95 USDFree on orders $100.00 USD+ $4.95 USD
United Kingdom $2.95 USDFree on orders $100.00 USD+ $4.95 USD
Australia $2.95 USDFree on orders $100.00 USD+ $4.95 USD

Free Standard Shipping applies to all orders of $100.00 USD or more. Threshold is based on the order subtotal before taxes.

Processing & Handling Time

All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). Orders placed after the daily cut-off are processed on the next business day.

Estimated Delivery Times

Market Standard Transit Express Transit
United States 6–7 business days 3–5 business days
Canada 5–6 business days 3–5 business days
United Kingdom 9–15 business days 3–5 business days
Australia 9–15 business days 3–5 business days

Delivery estimates are calculated from the date of dispatch in business days (Monday–Friday, excluding public holidays). These are estimates only; delays caused by customs clearance, carrier congestion, or remote-area delivery are outside our control.

Shipping Carrier

Orders are dispatched via established, certified carriers. Every shipment receives a tracking number. You will receive a shipping confirmation email with your tracking number as soon as your order has been dispatched.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can track your shipment at any time via the carrier's tracking portal or through the "Track Your Order" page on our website.

Please allow a few hours after dispatch for tracking information to become active in the carrier's system.

Change of Address

If you need to change your delivery address after placing an order, please contact us immediately at support@milarosabella.com or +1 716 202 8717. We can only update your address if the order has not yet been dispatched. Once an order has been picked up by the carrier, we are unable to redirect it.

Order Cancellation

You may request to cancel your order within 12 hours of placing it, provided it has not yet been processed for dispatch. To cancel, contact us at support@milarosabella.com with your order number. Once an order has entered fulfilment, cancellation is no longer possible β€” please refer to our Return & Refund Policy instead.

Duties, Taxes & Customs

United States

Prices are displayed excluding sales tax. Applicable state and local sales tax will be calculated and added at checkout based on your delivery address. No other charges apply upon delivery.

Canada

All applicable taxes and import duties are included in the price shown at checkout. No additional charges apply upon delivery.

United Kingdom

All applicable duties and VAT are included in the price shown at checkout. No additional charges apply upon delivery.

Australia

All applicable duties and GST are included in the price shown at checkout. No additional charges apply upon delivery.

Lost, Delayed or Damaged Shipments

If your order has not arrived within the estimated delivery window, or if your parcel arrives damaged, please contact our customer service team immediately. Depending on the circumstances, we will arrange a replacement shipment or issue a full refund.

For damaged deliveries, please retain the original packaging and provide clear photographs to support a swift resolution.

Split Shipments

In some cases, items in the same order may be dispatched separately. If part of your order is missing, the remaining item(s) will typically arrive within a few business days. You will receive a separate tracking number for each parcel.

Customer Service & Contact

Email: support@milarosabella.com

Phone: +1 716 202 8717

Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time, ET, GMT-5)

Address: Mila Rosabella LLC, 1603 Capitol Avenue, Cheyenne, Wyoming 82001, United States