Privacy policy

Last Updated: May 2025

This Privacy Policy describes how Mila Rosabella LLC ("we", "us", "our") collects, uses, and shares personal data when you visit milarosabella.com, make a purchase, or otherwise communicate with us.

Scope: This Privacy Policy applies to all customers in the United States, Canada, United Kingdom, and Australia.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page.

What Personal Data We Collect

1. Information You Provide Directly

• –Contact details: Name, billing and delivery address, email address, telephone number
• –Order data: Products purchased, payment confirmation, shipping information
• –Account information: Username, password (encrypted)
• –Communications: Enquiries submitted to our customer service team

2. Automatically Collected Information

• –Device and browser information
• –IP address
• –Usage and interaction data
• –Cookies and similar tracking technologies

3. Information from Third Parties

• –Payment and shipping service providers
• –Marketing and analytics partners
• –Shopify as our technical e-commerce platform

How We Use Your Personal Data

• –Processing orders and payments
• –Shipping, returns, and refunds
• –Providing customer service
• –Improving our website and services
• –Marketing and advertising (only to the extent permitted by law)
• –Security and fraud prevention
• –Compliance with legal obligations

Sharing of Personal Data

We share personal data only where necessary, including with:

• –Service providers ((e.g.,payment processing, shipping, IT, analytics)
• –Shopify, as our hosting and e-commerce platform
• –Marketing and advertising partners
• –Authorities, where required by law

We do not sell personal data.

Shopify

Our store is powered by Shopify Inc. For more information, see Shopify's Privacy Policy at privacy.shopify.com.

International Data Transfers

Your personal data may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and UK International Data Transfer Agreements.

Children's Data

Our services are not directed at children. We do not knowingly collect personal data from persons under 13 years of age.

Data Security & Retention

• –We implement technical and organisational security measures to protect your data
• –Personal data is retained only for as long as necessary for the stated purposes or legal obligations

Your Rights

United States — California (CCPA/CPRA)

• –Right to know what personal information is collected
• –Right to delete personal information
• –Right to opt out of sale or sharing of personal information
• –Right to limit use of sensitive personal information

Canada (PIPEDA)

• –Right to access your personal information
• –Right to correct inaccurate information
• –Right to withdraw consent

United Kingdom (UK GDPR)

• –Right of access, rectification, and erasure
• –Right to restrict processing or object
• –Right to data portability
• –Right to lodge a complaint with the Information Commissioner's Office (ICO)

Australia (Privacy Act 1988)

• –Right to access your personal information
• –Right to correct your personal information
• –Right to make a complaint to the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at support@milarosabella.com.

Supervisory Authorities

• –United Kingdom: ICO — ico.org.uk
• –Australia: OAIC — oaic.gov.au
• –United States: FTC — ftc.gov
• –Canada: OPC — priv.gc.ca

Contact