Last Updated: June 2026

Return Policy

At Mila Rosabella, we want you to be completely satisfied with your purchase. If you are not, we offer a straightforward 30-day return policy.

Applicable markets: United States, Canada, United Kingdom, and Australia.

30-Day Return Policy

You may return your order within 30 days of the date you received the goods, provided the following conditions are met:

• Items must be unused, unwashed, and undamaged
• Items must be returned in their original packaging with all tags attached
• No restocking fees apply

Return Shipping Costs

Defective, Damaged, or Incorrect Items

If the item you received is defective, damaged during transit, or different from what you ordered, we will cover the full cost of return shipping. In many cases, a return may not be required, and we may offer a replacement or full refund at our discretion.

Returns for Personal Reasons

If you are returning an item due to a change of mind, ordering the wrong size, or any other personal reason, you are responsible for the return shipping costs. Original shipping charges are non-refundable.

How to Return an Item

Step 1 – Contact Us

Email us at support@milarosabella.com with your order number and the reason for your return request. Our support team will respond with return instructions.

Step 2 – Prepare Your Return

Pack the item securely, preferably in its original packaging.

Step 3 – Ship Your Return

Follow the return instructions provided by our support team and retain proof of postage until your return has been processed.

Refunds

Processing Time

Refunds are processed within 5 business days after we receive and inspect the returned item.

Payment Method

Refunds are issued to the original payment method used during checkout.

Currency

Refunds are issued in USD.

Please note that your bank or payment provider may require additional time before the refund appears on your account.

Market-Specific Information

United States

This return policy applies in addition to any rights available under applicable federal and state consumer protection laws.

Canada

This return policy applies in addition to any statutory consumer rights provided under applicable provincial legislation.

United Kingdom

Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Australia

This policy applies in addition to your rights under the Australian Consumer Law (ACL). Consumer guarantees under Australian law cannot be excluded.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order once your return has been approved.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at support@milarosabella.com so we can resolve the issue as quickly as possible.

Return Address

Mila Rosabella LLC
234 Industrial Park Rd Suite 2
Abbeville, South Carolina 29620
United States

Please do not send returns to this address without first contacting our support team and receiving return authorization. Unauthorized returns may experience processing delays.

Customer Service & Contact

Business Name: Mila Rosabella LLC

Business Address: 1603 Capitol Avenue, Cheyenne, Wyoming 82001, United States

Email: support@milarosabella.com

Phone: +1 (716) 202-8717

Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)